We do our best to check all items and clean them before they are listed. We are here to work with all customers. Up for sale is a. Diamond Crown Wooden Cigar Humidor no key. We stand behind everything we do 100%. Please ask us any question. Everything (and only the items pictured) are included in the listing. If you run into any issues what so ever please let us know. If you are going to pick the item up at our store please mark the item as “local pick-up” when paying. We do our best to work with all customers.